Design process
When we started designing this app it was hard to find any analogs on the market to do a competitive analysis. After spending some time on user research, we've defined user personas, the background of potential customers, what experienced they've already had with other app or generally similar digital experiences.
At that point, we wrote down user stories to understand what kind of user flow will be necessary to have in the app. All of this was the knowledge base for creating wireframes that were taken onto the next design stages and further iterations in development.